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Chaos as Facebook Staff's Door Access Badges Malfunction Locking Them Out of Building

Tech giant faces more turmoil

 on 5th October 2021 @ 12.15am
facebook s employees  security badges weren t working  leaving them unable to access the building © press
Facebook's employees' security badges weren't working, leaving them unable to access the building

On Monday, tech giant Facebook and its other online properties, including Instagram and WhatsApp, saw a massive power outage causing stocks to plummet and users unable to gain access to the platforms.

Facebook wrote in a brief statement:

"We're aware that some people are having trouble accessing our apps and products."

Now Facebook's employees' security badges weren't working, leaving them unable to access the building.

meanwhile  users of wireless carriers verizon  t mobile  and at t also suffered outages © press
Meanwhile, users of wireless carriers Verizon, T-Mobile, and AT&T also suffered outages

"Was just on phone with someone who works for FB who described employees unable to enter buildings this morning to begin to evaluate extent of outage because their badges weren't working to access doors," Times reporter Sheera Frenkel tweeted.

Meanwhile, users of wireless carriers Verizon, T-Mobile, and AT&T also suffered outages.

facebook appears to have had its dns records taken from the global routing tables © press
Facebook appears to have had its DNS records taken from the global routing tables

It is not clear if those outages were Facebook-related.

The Independent reported:

Facebook appears to have had its DNS records taken from the global routing tables.

That's according to Brian Krebs, a cyber security expert who runs a popular blog.

In slightly less nerdy speak, that means that effectively Facebook.com, Instagram.com, and presumably the rest have had their records wiped from the internet's address book.

When you type one of those URLs into your internet browser, it should be able to speak to Facebook and ask it where it needs to go – but the system that does so has been withdrawn.

It's like turning up at the Facebook office for a meeting, but the receptionist isn't there. You (or your computer) are just stuck at the desk, since you (or it) don't know the number of the office door you're trying to get to.

(Or something like that analogy.) It's not clear why that happened. Facebook is so big that it runs its own DNS – unlike other, smaller companies – so only someone at Facebook would have the power to stop it running, too.

[RELATED] Snopes Paid to Push ‘Propaganda’ by Facebook, Former Editor Reveals

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